Privacy Policy

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The GeneClues® application and the associated Core Life Sciences website available at (collectively, "Core Life Sciences") are owned and operated by Core Life Sciences ("us" "we" or "our"). The website and application provide a platform to order genetic testing and interpret the results of such testing (the "Services"). This Core Life Sciences Privacy Policy (the "Privacy Policy") is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information submitted to us or collected through your use of Core Life Sciences. The information addressed in this Privacy Policy includes "Personal Information," which is information about you that is personally identifiable such as your full name, physical address, medical census data, or e-mail address, as well as "Non-Identifiable Information," which is non-public information that may be associated with or linked to a specific Core Life Sciences account but does not by itself permit the identification of individual persons (e.g., demographic, interest, or site usage information). This Privacy Policy does not pertain to any information that is publicly available on or through Core Life Sciences. 

User Consent 

By accessing or otherwise using Core Life Sciences, you agree to the terms and conditions of this Privacy Policy and the associated Terms of Service (set forth on You expressly consent to the processing of your Personal Information and Non-Identifiable Information according to this Privacy Policy. Your Personal Information may be processed by us in the country where it was collected, as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.

Collection and Use of Information

Information Submitted to Core Life Sciences

In general, we collect both Personal Information and Non-Identifiable Information that you submit to us voluntarily. We collect information that you submit in the process of creating or editing your account and user profile on our website. For example, our registration and login process requires you to provide us with your name, a valid email address and a password of your choice. When you personalize your profile, provide medical census data, and use the features of Core Life Sciences, we will collect any information you voluntarily provide, and we may also request optional information to support your use of Core Life Sciences, including such Non-Identifiable Information as your year of birth, gender and other demographic information. We also collect information in the form of the content that you submit during your use of Core Life Sciences, such as questions, responses, inquiries, reviews, ratings and other information you choose to submit. 

If you send an e-mail to us, or fill out our "contact us" form on our website, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. When you finalize transactions on the Core Life Sciences platforms, you will need to submit your credit card or other payment information so that we can process your payment. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and all related information. Additionally, we collect any information that you voluntarily enter, including Personal Information, into any postings, comments, or forums within the Core Life Sciences community.

Information Collected Via Technology 

As you use Core Life Sciences, certain technical and usage information may be collected from you, including your Internet protocol address, browser type, device type, and operating system. We also use Cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and viewed. This type of information is collected to make Core Life Sciences and its solutions more useful to you and to tailor the Core Life Sciences experience to meet your special interests and needs. 

An "Internet protocol address" or "IP Address" is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP Address stays the same from browser session to browser session; but if you use a consumer internet access provider, your IP Address probably varies from session to session. To assist us in targeting advertising to the right target, we, or our service providers, may track your IP Address when you access Core Life Sciences. 

"Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience with Core Life Sciences. Persistent Cookies can be removed by following your Internet browser help file directions. In order to use our services offered through Core Life Sciences, your web browser must accept Cookies. If you choose to disable Cookies, some aspects of Core Life Sciences may not work properly, and you will not be able to receive our services. 

Aggregate Information

Additionally, we may use your Non-Identifiable Information in connection with compiling Aggregate Information about general site usage in order to perform statistical analysis to help us analyze patterns in the use of Core Life Sciences. Such Aggregate Information will not include your Personal Information.

Use and Disclosure of Information

Core Life Sciences' Use of Information

In general, both the Personal Information and Non-Identifiable Information you submit to us is used to provide you access to Core Life Sciences, to improve our service, to better tailor the features, performance, and support of Core Life Sciences, and to offer you additional information, opportunities, promotions and functionality from us, our partners or our advertisers. 

Core Life Sciences' Disclosure of Information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so. Further, we strive to keep any Personal Information confidential using commercially standard methods, but cannot guaranty or warranty that such information will never be compromised. We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Core Life Sciences and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. We may share some or all of your Personal Information with our third-party partners, those with whom we have a co- branding or promotional relationship, or other third-parties about whom you are otherwise notified and do not request to opt out of such sharing. We require our third-party service providers to promise not to use such non-public information except as necessary to provide the relevant services to us. 

Non-Identifiable Information

This Privacy Policy does not limit our use or disclosure of Non-Identifiable Information in any way, and we reserve the right to use and disclose Non-Identifiable Information to our partners, advertisers and other third parties in our discretion. Specifically, we may use any of the Non- Identifiable Information you provide or that we collect from you or third parties to assist us in recommending content or connections, and we may disclose Non-Identifiable Information to third- parties who assist us in delivering you more relevant advertising and content. 

Mergers or Acquisitions/Change of Control

Although we currently do not have a parent company, any subsidiaries, joint ventures, or other companies under a common control, we may in the future, and we may share some or all of your Personal Information with these companies, in which case we will require them to honor this Privacy Policy. 

In the event we go through a business transition such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of ours, or their agents, may continue to process your Personal Information as set forth in this Privacy Policy. 

Responding to Legal Process and Related Disclosures

We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with laws or to respond to subpoenas, court orders, warrants or other legal demands or to establish or defend Core Life Sciences from legal claims; or (b) to protect and defend our rights or property, you, or third parties from fraud, abuse or violations of the Terms of Service or illegal acts; or (c) to protect the safety or integrity of Core Life Sciences, its users, the public or other parties as it is deemed appropriate, in our sole discretion. You hereby consent to our sharing your Personal Information under the circumstances described herein. 

The Ability of Others To View Your Information

Helping you to protect your information is a vital part of our mission. It is up to you to make sure you are comfortable with the information you choose to provide us and the information you choose to publish. You understand that when you use Core Life Sciences, certain information you post or provide through our website, such as your name, profile, comments and reviews, may be shared with other users and posted on publicly available portions of Core Life Sciences. However, we will not share information from your medical census. Please keep in mind that if you choose to disclose Personal Information when posting comments or other information or content through Core Life Sciences, this information may become publicly available and may be collected and used by others, including people outside the Core Life Sciences community. We will not have any obligations with respect to any information that you post to parts of Core Life Sciences available to others, and recommend that you use caution when giving out personal information to others in public forums online or otherwise. We also share the information you publish with other third parties.  

Third Party Sites and Advertising

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices or the content of such third-party websites. We encourage our users to read the privacy statements of each and every website they visit. This Privacy Policy applies solely to information collected by us through Core Life Sciences and does not apply to these third-party websites. The ability to access information of third-parties from our website, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content. 

Your Choices Regarding Your Personal Information

We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to "opt-out" by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly (please see contact information below). 

Despite your indicated email preferences, we may send you administrative emails regarding Core Life Sciences, including, for example, administrative confirmations, and notices of updates to our Privacy Policy if we choose to provide such notices to you in this manner. 

You may change any of your profile information by editing it in the profile page. Please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request, only after we have fulfilled such requirements. When we delete Personal Information, it will be deleted from the active database, but may remain in our archives. 

International Users 

Our website is accessible around the world. By visiting the website and providing your information, you acknowledge and agree that your information can be stored for the purposes identified in this Policy. We process and store your information in North America and your information may be stored on servers located outside your residential jurisdiction and which may have less stringent privacy practices than your own. If you access the website from outside the United States, your usage of the website constitutes consent to the transfer of your data outside of your country and to North America. 


If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We will collect any information contained in such feedback and will treat the Personal Information in it in accordance with this Privacy Policy. 


We are committed to protecting the security of your Personal Information. We use a variety of industry- standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including us, can fully eliminate security risks to Personal Information. 

Contact and Revisions

If you have questions or concerns about our Privacy Policy, please contact us at This Privacy Policy is subject to occasional revision at our discretion, and if we make any material changes in the way we use your Personal Information, we will post an alert on this page or may otherwise post an alert on If you object to any such changes, you must cease using Core Life Sciences. Continued use of Core Life Sciences following notice of any such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.